Jarvis
Be prepared, be productive, be confident
2021
2021
Commuting is an integral part of people’s routine, often representing the transition between home and work. But the experience can easily be tarnished by frustration, boredom or discomfort. Especially as the world is learning to live with Covid 19, this project is an opportunity to explore how digital technologies can help support better commuting experiences.
I designed Jarvis, a productivity app tailored for busy people who want to optimise their time in public transport. The app focuses on supporting preparedness and productivity for the user. It provides an intuitive and convenient platform for users to plan their day, minimise time wasted during commute and provide efficiency on the commute.
Hardware requirements were considered as well as software. Since the user experience is dependent and unique to the digital device in use, it was relevant to consider different mode of interaction, device ecosystem, and the emotional impact of the interaction. This intermediate design phase allowed to clearly compare the design concepts on the basis of both software and hardware and to select the most suited one to move on to detailed design.
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I conducted usability testing with four participants to assess the prototype's usability and usefulness. User scenarios depicted how users would interact with the application to achieve their goals. I collected evaluation data, identified usability issues, and suggested improvements based on Nielsen’s Usability Heuristics. I also implemented updates from feedback. This iterative process involved modifying the prototype between sessions to validate improvements, ensuring each adjustment effectively addressed identified issues.
